Xfinity App Icon
Xfinity App Icon
Xfinity App Icon

Xfinity

Xfinity

Manage bill pay, plan details, home automation and security from one convenient app.

iOS
Android
Hand holding phone up with Xfinity app.

Our relationship with Comcast’s Connected Living Mobile Engineering Group began with the development of the Xfinity Home app, focusing on smart home and security features. As part of Comcast's initiative to streamline their services, these features were later consolidated into the main Xfinity app, and our team transitioned to support this comprehensive platform. Today, the Xfinity app serves as a central hub for customers, combining home automation with bill payments, service management, home network control, and innovative features like WiFi Motion Detection and Storm Ready WiFi.

Our team of Mercurians works daily alongside the Xfinity team to develop and maintain the iOS and Android apps, integrate new features, and ensure smooth functionality across all services.

Industry

Utilities

Our Role

iOS Development
Android Development

Team

7 to 14 People

Duration

Ongoing since 2014

Our relationship with Comcast’s Connected Living Mobile Engineering Group began with the development of the Xfinity Home app, focusing on smart home and security features. As part of Comcast's initiative to streamline their services, these features were later consolidated into the main Xfinity app, and our team transitioned to support this comprehensive platform. Today, the Xfinity app serves as a central hub for customers, combining home automation with bill payments, service management, home network control, and innovative features like WiFi Motion Detection and Storm Ready WiFi.

Our team of Mercurians works daily alongside the Xfinity team to develop and maintain the iOS and Android apps, integrate new features, and ensure smooth functionality across all services.

Key Considerations

Mobile Device Feature Diagram
Mobile Device Feature Diagram
Mobile Device Feature Diagram
Mobile Device Feature Diagram
Platform Integration and Feature Expansion

As Comcast continues to unite its services under one platform, we regularly integrate new features that connect with various aspects of the Xfinity ecosystem, including network management, billing systems, and service controls. The platform constantly evolves to incorporate new technologies and enhance user experience.

Remote Workers Illustration
Remote Workers Illustration
Remote Collaboration

Mercury comprises a sizable portion of the iOS development team, working remotely with the Comcast team in Philadelphia. We maintain extensive documentation and utilize various communication tools to ensure seamless collaboration and project coordination.

Remote Workers Illustration
Remote Workers Illustration
Remote Workers Illustration
Security Diagram
Security Diagram
Security Diagram
Security Diagram
Technical Reliability

The app must handle various operations across different network conditions, from processing payments to managing home network settings. We ensure the system gracefully handles any connection issues while maintaining accurate information display to users.

Codebase Management Diagram
Codebase Management Diagram
Long-Term Development

Over the years, we've been responsible for architectural planning and maintaining an extensive codebase that supports multiple services and features within the unified app.

Codebase Management Diagram
Codebase Management Diagram
Codebase Management Diagram

Insights

Network Optimization

Our experience has led to sophisticated handling of varying network conditions, implementing quality metrics to adjust to users' current network status. The UI is designed to consistently display accurate service status and information.

Enduring Partnership

Through multiple platform iterations, backend changes, and team transitions, we've maintained a strong, productive relationship with Comcast and the Xfinity team for over ten years, contributing to the app's continuous evolution and improvement.

Results

Xfinity Home saw 4-5x growth (from 250k to 1 million active users)
4-5x Growth
Xfinity Home saw 4-5x growth (from 250k to 1 million active users)
4-5x Growth
Xfinity Home saw 4-5x growth (from 250k to 1 million active users)
4-5x Growth
Xfinity Home saw 4-5x growth (from 250k to 1 million active users)
4-5x Growth
More frequent app releases, resulting in bug fixes making it to users more quickly
Frequent App Releases
More frequent app releases, resulting in bug fixes making it to users more quickly
Frequent App Releases
More frequent app releases, resulting in bug fixes making it to users more quickly
Frequent App Releases
More frequent app releases, resulting in bug fixes making it to users more quickly
Frequent App Releases
Xfinity Home app ratings increased from 3 to 4.5 stars
App Ratings Increase
Xfinity Home app ratings increased from 3 to 4.5 stars
App Ratings Increase
Xfinity Home app ratings increased from 3 to 4.5 stars
App Ratings Increase
Xfinity Home app ratings increased from 3 to 4.5 stars
App Ratings Increase
Xfinity Home crashes decreased 30%
30% Decrease in Crashes
Xfinity Home crashes decreased 30%
30% Decrease in Crashes
Xfinity Home crashes decreased 30%
30% Decrease in Crashes
Xfinity Home crashes decreased 30%
30% Decrease in Crashes

Ready to turn your vision into reality?

Your most important digital products deserve a team you can trust. We deliver.

Let’s talk.

© 2025 Mercury Intermedia. All rights reserved.

Ready to turn your vision into reality?

Your most important digital products deserve a team you can trust. We deliver.

Let’s talk.

© 2025 Mercury Intermedia. All rights reserved.

Ready to turn your vision into reality?

Your most important digital products deserve a team you can trust. We deliver.

Let’s talk.

© 2025 Mercury Intermedia. All rights reserved.

Ready to turn your vision into reality?

Your most important digital products deserve a team you can trust. We deliver.

Let’s talk.

© 2025 Mercury Intermedia. All rights reserved.